TGF makes "significant strategic impact" on British Council work

From John Worne, Director Corporate HQ, British Council:

"The British Council is the UK's International body for educational and cultural relations.  We are a £750 million plus turnover organisation, working with millions of people every year in six continents and over 100 countries to create international opportunities for the people of the UK and other countries and to build trust between them worldwide. We create opportunity by sharing English, education, the Arts, and helping to deliver on the UK's commitment to International Development and sharing ways of living and organizing society.

Over recent years, we have been going through a major programme of change, transitioning from a set of locally-driven and heterogeneous country strategies, to an integrated, organisation-wide strategy.  That strategy is focused on entrepreneurial growth - in both income earned and impact delivered - though in the face of declining grant funding from the UK government. 

We have deployed the OASIS Transformational Government Framework (TGF) to help meet our needs.  For

  • we drew on TGF Core Pattern 8 (“Roadmap for Transformation”) when developing the British Council's roadmap for transforming our global operations network
  • we used TGF Core Pattern 9 ( “Brand-led Service Delivery”) when advising the British Council on development of a brand-led approach to increasing the British Council's profile and participation
  • we used the Benefits Mapping approach recommended by TGF Core Pattern 20 (“Benefits Realization”) to develop an overall benefit map showing how British Council inputs flow through to our programme outputs and ultimately to achievement of our strategic outcomes and organisational purpose. 

This work has made a significant strategic impact on our work, particularly the end-to-end benefits mapping, and continues to be hugely valuable to the British Council. Other public bodies would do well to consider it to in putting citizens and the creation of public value at the heart of entrepreneurial 21st century public service."